FAQs

This helpful information will help you make the best of your Agent Studio experience.

• Do I need any technical skills to publish my website?
  No, we do all the work for you. Just point and click on the design template you prefer, fill out some information about yourself and your business, submit your payment information, and within minutes, you'll have a professionally designed website.
• How long will it take to publish my website?
  To simply create you website, it will only take about 2 minutes. Most users can expect to be up and running with dynamically integrated content and a personalized look within 15 minutes.
• Where does the content for my website come from?
  Agent Studio provides access to editorial content and supplier generated content from across the Travalliance network of products and services including TravelPulse, Vacation Agent Magazine, Agent@Home magazine, and our vast video-based and instructional services such as Travel Agent Academy, Virtual Travel Seminars, and more. Based on the template you choose, and the profile you create for your business, this content will be published dynamically to your site.
• Can I edit the existing template or create my own custom look?
  Agent Studio has been designed to make publishing your website fast, easy, and fun. You can choose among many pre- designed templates (and more are coming soon!), completely customizable color palettes, backgrounds and links, and upload your existing company logo to add the personal touch to your site.
• What forms of payment do you accept?
  We accept VISA, MasterCard and American Express as forms of payment.
• How does the 7 Day Trial work?
  We're so convinced that you'll love your website, we're offering you 7 days to test drive it for free. You will be notified at the end of the free trial with the opportunity to subscribe.
• What do I do if I need to cancel?
  All cancellations must be received and processed at least one week prior to your next monthly billing cycle in order to avoid an additional charge to your account. To cancel, contact us by email at support@agentstudio.com and please give us your name, user name, phone number and website URL.
• What do I do if I need help?
  We've provided some sample sites and FAQ's to make your experience as easy as possible, but should you need any help, we're here for you! E-mail us anytime at support@agentstudio.com. Also, between the hours of 9 a.m. and 5 p.m. EST Monday through Friday, you can call us toll free at 1-866-230-4536 or click the "Live Online Support" button to chat with a customer service representative now.